comfort on a ward for old people

I found a reading by Elizabeth Tutton who had written about trying to make elderly patient feel more comfortable with their nursers, I though this reading would give a different approach to how to make an experience more comfortable.

Tutton, E., & Seers, K. (2004). Comfort on a ward for older people. Journal of Advanced Nursing, 46(4), 380-389. doi:10.1111/j.1365-2648.2004.03005.x

but I found that it didn't relate to the type of comfort I was looking for, it was showing the long term relationship between an elderly patient and there nurse. The study drew on the principles of ethnography (Hammersley & Atkinson 1995), the primary focus of which is to provide a description of a culture by observing, descri- bing and analysing what is happening (Aamodt 1991). This study explored comfort as a specific aspect of a culture and, therefore, is more focussed than traditional ethnographies (Leininger 1985).  Gaining trust and having a bond, learning about their lives and hearing their stories. making a more comfortable living environment. Hall (1964, 1969) suggests that comfort is a part of the process of developing closeness with patients which leads to growth and healing. I don't have the time to give my whole life to get to know the tutors and make a comfortable living environment, so I found it was hard to pick out was would be useful to use.